Our warehouse team takes great care in packing every order securely to minimise any chance of damage during delivery.

We do our best to clearly describe sizing, material, and quantities—but we understand that sometimes a product just doesn’t suit your needs.

ITEM ARRIVED DAMAGED?

• Be sure to notify us within 48 hours of delivery.
• Damage claims submitted after this period may not be eligible for replacement.

LOG A RETURN:

Email us at support@unome.co.za with:

• Your order number
• A brief description of the issue
• (If damaged) A clear photograph of the damaged item(s)